Your shipping confirmation contains the tracking link for your parcel. Open that link to view the carrier's delivery updates, and keep your order number available if you need help with the journey.
Find your dispatch message
Check the inbox and junk folder for the email address used at checkout. An order confirmation and a shipping confirmation describe different stages: processing takes 1-2 business days, followed by 5-8 business days in transit. The total delivery time is 6-10 business days, Monday to Friday.
Help with a delivery
If you need help finding a message or understanding a tracking update, email us with your order number. For the complete delivery arrangements, read our Shipping policy.
Contact
Brand name: Onellia
Operator: Mumora Media LLC
Business address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: info@onellia.com
Email and contact form support: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)