Payment policy

Onellia prices and order totals are in pounds sterling (GBP). Review the order summary at checkout before submitting your purchase. Free shipping applies to all UK orders, with no minimum spend.

Your payment at checkout

PayPal is available at checkout. Payment is processed through PayPal, which presents the authorisation and payment details before you confirm. Follow the PayPal instructions and review any authorisation message from your payment provider before completing the transaction.

Payment records

Keep the order confirmation and any receipt supplied by your payment provider. For a question about a charge connected to an Onellia order, contact us with the order number and a description of the issue. Send payment queries through the contact details below.

Refunds

Refunds are issued to the original payment method within 5 business days after return receipt, subject to any earlier statutory deadline. Read Returns and refunds for the conditions and exchange arrangements.

Contact

Brand name: Onellia
Operator: Mumora Media LLC
Business address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Email: info@onellia.com
Email and contact form support: Monday to Friday, 9:00 AM to 3:00 PM EST/EDT (Eastern Time)